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Study on retail customer satisfaction in China Study on retail customer loyalty programs Theory and practice of customer satisfaction strategy A study on agricultural protection in China study on early social work practice in China study on history of crops in China Theory and application on customer satisfaction measurement The Customer Satisfaction Trainning New customer satisfaction Research on the public services customer satisfaction index models

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中国零售顾客满意度研究

著者: 王高李飞

出版社: 经济科学出版社出版日期: 2008

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