q=%E4%B8%80%E5%BC%80%E5%8F%A3%EF%BC%8C%E4%BB%BB%E4%BD%95%E4%BA%BA%E9%83%BD%E8%AF%B4%E5%A5%BD%EF%BC%9A%E7%AA%81%E7%A0%B4%E5%83%B5%E5%B1%80%E3%80%81%E6%89%93%E5%8A%A8%E4%BA%BA%E5%BF%83%E7%9A%84%E5%9B%B0%E5%A2%83%E8%B0%88%E5%88%A4%E6%9C%AF%EF%BC%9Anegotiating+in+difficult+situations&searchType=standard&isFacet=true&view=standard&rows=10&sortWay=score&sortOrder=desc&searchWay0=marc&logical0=AND
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一开口，任何人都说好：突破僵局、打动人心的困境谈判术：negotiating in difficult situations